Locate an Agent
Q: What is a Merrow Stitch?
A: A perfectly straight seam sewn with the best thread. A whisper of a purling edge on the finest silk. A tough-as-nails rolled-seam joint in a textile finishing plant. At Merrow, we have over 170 years experience providing the best stitch solutions to the textile and garment industry's most demanding customers. So whether you're looking for delicacy, strength, or design, when you use a Merrow stitch you're getting the worlds best.
Q: How many stitch variations does Merrow offer?
A: Merrow offers thousands of stitch variations, stitch types, and threads, ranging from decorative and delicate to thick and structural. Each machine makes one unique stitch type and the stitch can be modified to alter stitch width and stitch frequency.
Q: What distinguishes a Merrow stitch?
A: Merrow is the most storied name in industrial sewing and textile finishing. Merrow machines use a proprietary cam-driven technology which results in a higher level of tuning, precision and stitch quality than you get with other machines. Merrow stitches are prized by designers and producers for their consistency, durability, and beauty.
Q: Why use the Merrow stitch?
A: Because stitching matters. We've learned that discerning customers will choose to buy a garment with Merrow stitching because it looks better, lasts longer and wears more comfortably. The Merrow brand is known throughout the sewing world for quality, reliability and beauty.
Q: How do I advertise stitching?
A: Use your imagination. Stitches represent a great untapped marketing opportunity. When you choose a Merrow stitch for your product you are sending a clear, strong signal of quality. If you want, we'll work with you to develop a branding package that fits your needs. We guarantee that once your customer sees stitching as a sign of quality, they'll never look at clothing the same way again.
Q: What support does Merrow offer to customers?
A: We offer online video tutorials, detailed descriptions of how to set-up and thread your machine, step-by-step sewing instructions, and trained customer service technicians available by phone. Merrow agents are located throughout the world and are able to provide local service. The Merrow warehouse is stocked with thousands of unique spare parts available for next day delivery, and our repair department will diagnose and fix any problems that arise. Merrow is dedicated to customer support
">Q: Can customers leave feedback and reviews?
A: Yes. Our community site allows an online forum for customer feedback. We encourage all customers to review and discuss our products.p>
">Q: How do I purchase Merrow machines?
A: All Merrow machines can be purchased through the online store at merrow.com. Please contact Merrow directly with any questions.